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Home Elements is a shop that has EVERYTHING with regards to building products! The best thing is that their service staff is really knowledgable as far as how, what and how to install… perfect for the weekend rehabber like myself. They even carry hard to find things like brushed nickel shower faucets, luxury showers, steam showers, unique shower heads and things like that. Great experience overall and highly recommended!
I went in to builder elements as my architect recommended, as they heard great things & was glad I did. I got several quotes and builder elements was the lowest but had the highest quality porcelain tiles, porcelain floor tile and ceramic tile wall flooring and glass mosaics tiles. I chose the italian porcelain tile and am moving forward with my project.
we recently remodeled our kitchen with the italian porcelain tile and went in looking for white mosaic tile and ended up with the stunning glazed ceramic tile. It was like tile city in there! So many choices. Will be back when we go to remodel again.
Selected the italian porcelain tile, it was great as porcelain and ceramic tile and kitchen tile. I really liked it and next time will get porcelain tile in another color for a ceramic and porcelain backsplash. The ideas are endless in what you can do with this tilew.
Home Elements Tile 3-Year Limited Warranty
Home Elements provide the best warranty for Home Elements brand tile lines, including porcelain tiles, ceramic tiles, pool tiles, glass tiles, stainless steel tiles, stone tiles and other tiles under the tile category.
Home Elements warrants that manufactured products will be free from defect for a period of two-year from date of purchase. Defect is defined as a shortfall in the product to perform to Home Elements specifications as disclosed in product literature, within industry allowable tolerances as set forth in standard, national industry protocols. This 3-Year express warranty is the sole warranty extended and replaces any statutory warranties to the maximum extent allowable by law. Customer misuse including negligence, physical, or chemical abuse is not covered by this warranty. Installation defects are not covered by this warranty. All warranty claims must be reported immediately. Failure to report any warranty claim within 30 days of defect discovery will void this warranty. All products must be inspected prior to installation. Visual defects or nonconformities apparent prior to installation voids this warranty.
Tile is subject to variation in technical specifications, including COF, due to inherent variability in the raw materials and production process. Express technical specifications are not guarantees of minimum or maximum thresholds of performance. Tile containing abrasives create a rough surface, creating cleaning challenges because dirt and other contaminants lodge in the surface. Extra attention is necessary to assure contaminants are removed promptly. Unless specifically stated otherwise, tile recommended for floor or wall applications refers to interior applications only. Home Elements does not recommend its products for use on ceilings or roofs. Local building codes may dictate minimum tile performance specifications. Home Elements does not warrant product installations that violate building codes. Photographic color images may not be an exact product match. Express color match warranties are only extended to actual product samples.
IMPLIED WARRANTIES LIMITED IN DURATIONAny implied warranty applicable to the product sale, including the implied warranty of merchantability or the implied warranty of fitness for a particular purpose is limited in duration to the duration of this written warranty or the maximum statutory period, whichever is less. Some states do not allow limitations on implied warranty duration, so the above limitation may not apply to you.The Federal Magnuson-Moss Warranty Act limits disclaimers of implied warranties involving consumer products. To the maximum extent allowable by federal and state law, this warranty supplements or supercedes federal and state consumer goods warranty protections.
IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSEHome Elements provides detailed information in its product literature with regard to appropriate tile and stone applications. In these specified applications, Home Elements limits the duration of the implied warranty of fitness for a particular purpose to two-year or the maximum statutory period prescribed by law, whichever is less. Failure to comply with recommended applications voids this warranty.
Natural stone products are mined and cut from natural formations. Because these products are not subject to a manufacturing process, quality warranties are limited to the specified representations in product literature and guidelines established by the Marble Institute of America. Home Elements does not warrant natural stone products for shade, size, thickness, warping, cleft variations, surface finish variations, or other natural variances on stone products.
REMEDY LIMITATION & DISCLAIMERIf a defect in materials or workmanship is discovered within the two-year period, Home Elements will either refund the price of the product or provide a replacement product after a reasonable number of attempts to remedy product defects. Buyer's remedy is limited to replacement or repair of the defective product. No consequential (including, but not limited to, lost profits) or incidental damages are recoverable. Home Elements disclaims all express warranties not contained in this limited express warranty. Any representations made in connection with the sale of this product that differs from the terms of this warranty are not valid and should be brought to the attention of Home Elements immediately (1-888-92-BUILD / 1-888-922-8453).
To Make A Claim:
Q: Why Mother of Pearl Tiles qualify for Green product?
A: Mother of pearl tile, it is called shell tile, seashell tile, shell mosaic tile. Mother of pearl tiles are 100% natural products that coming from the natural shell, no industrial waste or energy were used in manufacturing the beautiful shell mosaic tile, thus qualifying as green products.
The American leading designers & architects have been using mother of pearl tile as wall and floor tile & covering.
Mother of pearl tiles is becoming popular as wall tiles, kitchen backsplash tiles, shower tiles, bathroom and more…
Only the best quality mother of pearl tile will be selected as our products, both 2mm and 8mm are suited to your remolding project.
Q: Whether or not Mother of Pearl Tiles applies to your kitchen & bathroom project?
A: Absolutely! Mother of Pearl Tiles are completely impervious materials. And mother of pearl tiles are 100% made of natural shell materials, turning used-to-be waste into beautiful décor products, is great product for your kitchen & bathroom wall and flooring projects.
If you visit the most popular professional home improvement and design website: www.Houzz.com, you can see thousands of mother of pearl tile projects that used mother of pearl tiles for kitchen and bathroom wall and flooring projects by leading American designers and architects.
Q: What is the difference between 2mm & 8mm thickness Mother of Pearl Tile? Will 2mm thick shell tile have any installation issue that will not align with other surface covering materials such as glass tile, porcelain tile, stainless steel tile or copper tile?
A: In fact, the chip (surface) of 2mm and 8mm thickness Mother of Pearl Tiles are same. The only difference is that 8mm thickness is with a porcelain base to make the mother of pearl tile is more convenient to align with other porcelain or glass tile with the same 8mm (3/8” ) thickness, thus making the installation easier.
However, the 2mm has much better cost-effective solution because after the pearl tile is installed, the appearance and effect will be the same between 2mm and 8mm. For the shell tile, the beauty is the natural shell iridescence of the surface of the shell, different than glass tile, which the beauty of glass tile partially created by the light reflection inside and through the glass, the thicker glass is, the better reflection and feel it is; that is why 8mm thickness glass mosaic tile is the mainstream in today’s market place.
Although the installation of 2mm thick shell tile will be tougher than that of 8mm thickness pearl tile, your tile contractor/installer with experience can easily level the area where the Pearl tiles will be installed to other thickness tile, whatever it is glass tile or porcelain tiles or even stainless steel tile or copper tile or any other wall covering materials.
Q: Most of your Mother of Pearl Tiles look white, but which one is the whitest option for our entire Mother of Pearl Tiles?
A: In general, we have following three types of Mother of Pearl Tile in terms of color.
1. Whitest. Natural White, majority chips are white, with small percentage of natural yellow and minimum natural grey; overall is white.
2. Less White. Natural White + Natural Yellow + Natural Grey Randomly Mixed, reflecting the very natural color in original shell.
3. Least White (more natural yellow and gray). Gorgeous shine with original color richness of iridescence. Almost every chip with Natural White + Natural Yellow + Natural Grey. The iridescent chips reflect different colors and views from different angles, especially under the light.
Different people have different tastes. Some people prefer whitest, some people prefer the natural colors with more natural yellow and gray. No matter what your Before placing a full order, strongly recommend you to get some FREE samples, we are confident that when you see the sample, you will love it.
Q: Is there any color difference between the full order tiles and the previous ordered sample/photos on the website? Can you get a fully refund if you don’t like the color of the tiles?
A: As mentioned above, Mother of Pearl Tiles is 100% natural products that made/polished by hands. So not to mention the color difference from the products you received and the photo on the website/sample, actually no 2 chips of the pearl tile in the whole world will match each other. Even the photos on the same page of our website, you can see for the exactly description between different product items. This is naturally color variation that comes by the nature of the products.
Therefore, we are sorry that the statement "the tile I received does not match the internet description/picture or sample" does not have the ground for the return.
However, just for courtesy and we value our customer as we bring it to our personal attention no matter how small the order is, we are offering a conditional return option: if we have other customer who wants to buy this SKU in the US, we will let you know and if you mail these products to our appointed new customer address, we will issue you the refund. You will need to pay for the return shipping and 25% restocking fee as we will use these restocking fee for the coordination and discount to attract our new customer accepting tile from a return, since we have to be honest with them that this is return products but in resalable/brand new condition. This is the best we can do.
Q: What type of grout should you choose? Sand-free or fine-sand?
A: Please use unsanded (sand-free) grout. Unsanded grout is for smaller grout joints and it will not scratch the polished pearl surface. In order to enhance the luster and shine in your Mother of Pearl tile installation, make sure that the grout haze is removed from the Mother of Pearl right after you finish grouting.
Q: What grout color should you choose?
A: Choosing the Right Grout is important for your project. Just like picking out tile, there are many different types of grout to choose from. Choosing a specific grout color could change the overall color appearance of the mosaics and the way that your entire project looks! Usually, there are three approaches to selecting grout colors that are used: blending, contrasting, and accenting.
Blending is the most common approach and what we recommend for most projects. This involves choosing the grout color that matches with the color in your tile. For example, you can blend by using white grout with our Mother of Pearl tile which is Natural White, majority chips are white, with small percentage of natural yellow and minimum natural grey; overall is white.
Similarly, if you are looking to blend grout with our Natural White + Natural Yellow + Natural Grey Randomly Mixed, reflecting the very natural color in original shell Mother of Pearl tiles, we recommend picking up on the beige and white undertones in the tile, so using a beige or white grout would blend perfectly.
Q: Is your “Home Elements Brand Mother of Pearl Tile” made of real mother of pearl or glass?
A: Absolutely! Home Elements brand is one of biggest brand in the mother of pearl tile business, only selected the best quality REAL mother of pearl tiles for their shell tile products.
Although glass mosaic tile is one of the major product lines for Home Elements, when we say “Home Elements Mother of Pearl Tiles”, we mean it. It is made of real mother of pearl tile, shell tile and not glass.
However, we do have mother of pearl tile and glass tile blending product and now we do not sell the mother of pearl tile and glass tile blending on our website yet.
Q: What do I cut the Mother of Peal Tiles with?
A: Sometimes, Mother of pearl tile is used with other tiles for wall and floor covering in different size. Perhaps it needs to cut the Mother of Pearl Tiles into small pieces.
Most of our Mother of Pearl Tiles is mesh mounted on high quality fiber glass; however, it is easy for you to cut them into pieces with a knife which is used for cutting paper as bellow, and it will not damage the tiles with rough edges.
Q: I just placed an order for some samples of the mother of pearl tile that does not have the grout lines. We’d like to use this pearl tile in our bathroom and shower area. Do you grout it at all? If not, how do you prevent the water from going through to the wall?
A: The mother of pearl tile without the grout line does NOT need to grout at all. You just need to use the thinset to install to the wall.
The mother of pearl tile is completely impervious, meaning it does not absorb any water. So the water will not go inside the mother of pearl tile but will just slide down on the wall covered by the mother of pearl tile.
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