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| Following, are stories written in referral letters by our satisfied customers.We quote just a few here for your reference. |
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Scott S., Project manager with a national home builder, LA, CA
In a project in LA, we are building 110 houses and need customized colors and styles of glass mosaics for all of the bathrooms for the project.Our designer searched the internet and found Home Elements.
Home Elements listened to our needs and air ship us a sample within 7 business days! Our designer and we really loved the samples! We are amazed the speed they have! When we placed a container of glass mosaics based on this sample, it only takes 5 weeks from production to delivery.
With this exceptional service, which we expected to pay more for but we ended up saving more than 35 percent from our budget! This is totally unbelievable! Now, we are a repeat customer of Home Elements.
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Ken C., Designer of a San Jose based design firm, San Jose, CA
I have a client who loved a glass tile product from Home Elements. But we only need a few boxes for the kitchen backsplash.I know Home Elements actually did not do retail that time, so I called Home Elements to see if they can help. It turns out that Home Elements went ahead to do it for us. Although it is a very small quantity, Home Elements had it delivered within 3 weeks by air shipment. We are extremely happy for their services.
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Manuela P., Designer of a San Francisco based design firm, San Francisco, CA
We purchased mosaic tiles from Home Elements and that was great. However,during the installation process, we found that we did not order enough materials and it was our fault.I called Home Elements sales rep and they had the factory directly air ship the products to us. It only took 5 days to deliver. I have not seen anyone else that can have that kind of speed and customer care.Will definitely do business with Home Elements and its affiliates.
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Dave K., Professional building materials trader, Las Vegas, NV
Home Elements amazed me by the capability to make samples for almost any specifications and samples I have provided to them. And the speed is so amazingly fast, when I got turned down by other material distributors or importers, I turned to Home Elements and it delivered what I expected and also beyond my expectations.And the pricing is so good that it helped me to close the deal almost every time.
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Trace L., Distributor, Atlanta, GA
I led a team to visit Home Elements cabinet (vanity cabinets and kitchen cabinets) manufacturing facility.We were wondering if Home Elements factory can make something like the one in a digital photo our client gave to us.We showed the photo to the engineers at the factory, within 1 hour, they gave us a CAD drawing with a quote. It is totally incredible! We asked for full size sample based on the CAD.They make the sample within 2 weeks and delivered to us by ocean shipment in 3 weeks.When we showed the sample to our client, it is exactly what he expected and wanted.It is absolutely amazing to see the capability and speed of Home Elements! We order vanity, glass sinks, and kitchen cabinets in big volume with them now.
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Tin M., Tile shop owner, Fremont, CA
Home Elements provides us exceptional services.Sometimes, when we are out of stock, we call the sales rep of Home Elements and they usually deliver what they have in stock to us the same day.
They have a wide range of selections of products, porcelain tile, glass mosaic tiles, stainless steel tiles, top quality but with unbeatable pricing.Will definitely do business with them!
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Joan M., Architect, AIA, Chicago
Home Elements have much greater flexibility than its peers in product customization, color changes, and the speed to make samples, which is critical to us.Hence, the great pricing always makes our clients happy.In fact, we are getting more design projects after we work with Home Elements.Home Elements is also a partner to us than only just a vendor.
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Michael L., Dentist, Sacramento, CA
I selected tile and glass mosaic products from Home Elements for my new dental office.Unfortunately, there were some tiles that got damaged during the DHL delivery process by air.The tiles are well packed in a wooden box, so we can tell it is not a packaging problem but something that happened in the transportation process.We emailed Home Elements and they air shipped the new replacement for the broken ones right away, we received our replacements in only 7 business days! I have to say it is exceptional customer service.They put our concern on the top and shipped the replacement before solving the damage issue with DHL.
Thanks for the great services and products from Home Elements.We completed the remodeling project on time.
Home Elements has fantastic products.Everyone comes to our new office and comment on how they like the remodeling effect.
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Allen W., eBayer, Redwood City, CA
I purchased multiple building and decorative materials from Home Elements.They have great products and I am happy with its services/pricing.I can always see something new and they have big selections of products which enable me to sell something special and new to the competitive eBay market.
Home Elements is absolutely and without question a great vendor to have!
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